Frequently Asked Questions

Frequently Asked Questions – Doody Free Maui

At Doody Free Maui, we know you may have questions before signing up for pet waste removal. We’re here to make life easier for Maui pet owners, and this page answers the most common concerns we hear from our neighbors in Wailuku, Waiehu, Waihee, Paukukalo, Waikapu, Kahului, Maalaea, Lahaina, Kihei, Wailea, Pukalani, Makawao, Kula, Paia, Haiku, and beyond. If you’re considering a pooper scooper service, you’re in good hands—read on for everything you need to know.

We offer flexible scheduling—twice weekly, weekly, bi-weekly, monthly, one-time cleanups, and even three times per week. On your scheduled day, our professional team arrives at your property, thoroughly removes all pet waste from your yard, and can apply sanitizer and deodorizer for a fresh, clean finish. You don’t need to be home for service; just ensure we have access to your yard.

Getting a quote is easy! Simply contact us with your address in Maui or any of our service areas (Wailuku, Waiehu, Waihee, Paukukalo, Waikapu, Kahului, Maalaea, Lahaina, Kihei, Wailea, Pukalani, Makawao, Kula, Paia, or Haiku), and let us know the number of dogs and yard size. We’ll provide a clear, upfront price—no hidden fees.

Our trained technicians walk your entire yard, carefully removing all visible pet waste. We double-check corners, flower beds, and hidden spots. If you’ve requested it, we’ll also apply our eco-friendly sanitizer and deodorizer to help eliminate germs and odors.

No, you don’t need to be home. As long as we have access to your yard, we’ll take care of everything. Many Maui pet owners love the convenience of coming home to a clean, doody-free yard.

Rest assured, all services end with a photo of your latched gate so you know your pups are safe and secure in your yard.

If your gate is locked, we won’t be able to access your yard. Please ensure gates are unlocked on your service day, or provide us with a code or key. If your dog is friendly, we’re happy to work with them in the yard. If your pet is protective or anxious, we recommend keeping them inside during our visit for everyone’s safety.

Absolutely. Life happens! If you need to reschedule or cancel, just let us know at least 24 hours in advance. There are no long-term contracts, and you can pause or stop service anytime.

Yes! We offer pet-safe, eco-friendly sanitizer and deodorizer treatments as an add-on to any cleanup. These products help kill bacteria and neutralize odors, leaving your yard fresh and safe for kids and pets.

All our tools are thoroughly sanitized between visits, and our cleaning products are non-toxic, biodegradable, and safe for use around children, pets, and plants. We’re committed to keeping Maui’s environment healthy and green.

We proudly provide pet waste removal in Maui, including Wailuku, Waiehu, Waihee, Paukukalo, Waikapu, Kahului, Maalaea, Lahaina, Kihei, Wailea, Pukalani, Makawao, Kula, Paia, and Haiku. If you’re unsure if we cover your neighborhood, just ask!

Your satisfaction is our top priority. If you’re ever unhappy with a cleanup, let us know within 24 hours and we’ll return to make it right—no questions asked.

We accept all major credit cards, debit cards, and online payments for your convenience. All services are billed on a prepaid monthly basis.

Absolutely! Regular removal keeps your yard clean, reduces odors, and helps prevent the spread of bacteria and parasites. It’s safer for your family, pets, and the Maui environment.

Still have questions?

We’re happy to help. Reach out anytime—or skip the Qs and schedule your first Doody Free Maui cleanup today!

Follow our social media